Download Center FAQ

Q. When I add another item to the cart, or select "checkout", the previous selection is gone or I get directed back to the products page.
A. Either you have not put anything into your cart, or you need to have "cookies" enabled in your browser. Please make sure your browser settings are checked so that it will accept all cookies. You can access these settings in Internet Explorer, Safari or FireFox, through their "internet options", or in their "preference" menus.

Q. What if I want the music I hear in the Download Center on CD ?
A. Just click on any "Flagship CD Series" link, and you will be able to purchase the Audio CD versions of any category there.

Q. Can I return music I download ?
A. Due to the nature of the medium and product, there are no refunds on downloaded tracks. Please feel free to take your time and go through all the genres and categories within them. For this reason, we allow you to listen to the full length track before purchasing. All prices shown are in US dollars. Upon checkout, you can also select other currencies if you are outside the USA.

Q. Is there a time limit on when I can download my tracks after purchase
A. Your online receipt at the end of the checkout process has the download buttons for all tracks that you purchase. It will also be emailed to you.

Q. Can I download tracks on a standard 56k dial up modem ?
A. You can, but we recommend you be on a *high speed* connection like Cable, DSL, or Broadband. You need to be on a high-speed connection to download whole categories.

Q. Why would I want to download tracks instead of purchasing CD's
A. If you need tracks *right now* for a project, then downloading makes good sense. It is fast, easy, and secure. It also eliminates any shipping charges.